n light of enhanced security measures at airports, it is recommended
that people with diabetes who travel with their diabetes supplies carry and
be prepared to present original containers for insulin or other supplies
if questioned by airport security.
Copies of prescriptions will not be enough.
You should not pack diabetes supplies in
checked baggage, because the cargo hold temperatures can vary greatly and because you may need the
supplies during the flight.
The ADA suggests (21December2001) that
"should a passenger be denied boarding a flight or be faced with any other unforeseen diabetes related
difficulty because of security measures, he or she should ask to
speak with a Complaints Resolution Official (CRO) for the airline -
each airline must provide a CRO and they are entitled to act on behalf of the airline
in ACAA cases. If the problem is not resolved to the passenger's satisfaction or if a passenger feels he or
she has been discriminated against or treated unfairly by air carriers, a complaint
may be filed with the airline carrier
and by contacting the Aviation Consumer Protection Bureau (ACPD) at airconsumer@ost.dot.gov or by mailing to ACPD, U.S. Department of Transportation, Room 4107, C-75, Washington, DC 20590.
Also see
